New Medway Mail Centre in Strood officially opened

Mark Reckless MP and Royal Mail Chief Executive Moya Greene officially open the new Medway mail centre

Mark Reckless MP, Rochester and Strood, and Royal Mail Group Chief Executive Moya Greene officially opened Royal Mail’s new state-of-the-art Medway mail centre in Strood.

The fully operational Medway mail centre in Strood

Now fully operational, Medway mail centre processes over 3 million items a night posted to and from addresses in the Canterbury (CT), Dartford (DA), Medway/Maidstone (ME) and Tonbridge (TN) areas.

Medway mail centre is a key part of the £70 million Royal Mail is investing in modernising its operations across Kent to ensure they have an operational network fit for the future. This will also provide better working conditions for their people and enable them to continue to deliver a high level of service to our customer in Kent.

Royal Mail originally announced it was planning changes to its operations in Kent in November 2010, and building work on the brownfield site began in May 2011. Medway mail centre started processing its first letters in mid February 2012 and it is now fully operational.

Mark Reckless MP, Rochester and Strood, said:

“It is fantastic news for Medway that Royal Mail has chosen to consolidate all their operations in Strood. Congratulations to them on making such a big investment and working so hard to bring their workforce with them, which will greatly benefit Strood, the local economy and our postal system.

I know that Royal Mail was delighted that, working closely with Medway Council, the whole project, from initial planning to becoming fully operational, went very smoothly and so quickly. With improved connectivity giving easy access to the M2/A2, Medway is showing that it has the infrastructure to attract large scale investment into the Towns and is open for business.”

Moya Greene, Royal Mail Group Chief Executive, said:

“I am delighted to officially open Royal Mail’s newest mail centre today. The completion of this project is a historic day in Royal Mail’s operational history and the culmination of a massive programme of investment. It will ensure that Royal Mail is equipped to deliver the cherished universal service to the people of Kent despite the challenging market conditions in which we operate.

It shows that we are a company that is not resting on its heritage but is looking to the future, ready to meet the changing needs of the communities we serve long into the future. I am very proud of everyone who made it happen and I would like to thank them for all their hard work and dedication.”

Mark Reckless MP starts work at site of new sorting office in Strood

Mark Reckless MP at the ground-breaking ceremony in May 2011

The new mail centre site covers 5.4 hectares, and the building itself covers almost 16,000 square metres.  There are six new intelligent letter sorting machines installed on the site. These innovative machines sort mail into batches that can be sequenced into exact walk order to save postmen and women in delivery offices time when preparing to go out on their rounds. At full speed, they can sort up to 45,000 items an hour. There will also be five machines for cancelling stamped mail and one flat sorting machine for processing A4-sized mail.

There are around 850 people based at Medway mail centre. They moved to the new mail centre as the processing work transferred from their mail centres in Canterbury, Dartford, Maidstone and Tonbridge. This started in February 2012 and is now complete.

Royal Mail supported these people in this relocation by providing them with a two-week induction course prior to starting their new roles. This was to ensure that they were familiar with their new working environment and the new machines they would be operating, which were already installed in other mail centres in the South East.



Filed under economy, Employment, mark reckless, medway, medway council, planning, rochester, rochester and strood, royal mail, strood, Strood South

8 responses to “New Medway Mail Centre in Strood officially opened

  1. Paul O'Rourke

    If this mail centre is replacing the sorting office in Rochester, presumably the public will be expected to collect their undelivered mail from it. The bus service from Strood is poor and from Cuxton and beyond non existent. I hope the council are paying attention to this as Royal Mail won’t.

    • Peter

      This is a Mail Centre and not a Delivery office. It’s sole purpose is to process mail and then dispatch it to delivery offices and other Mail Centres throughout the UK.

    • Local delivery and collection offices at Almon Place, off Rochester High Street and at Best Street, Chatham remain open. The Medway Mail Centre in Strood is for the sorting of incoming and outgoing post for the whole of Kent.

  2. This makes a lot of sense in the world of the 21st century. I am pleased it is located in Strood, which is actually a very useful place for heading out in all the directions covered by the new facility.

    From Strood mail can be taken north via Frindsbury and Wainscott to both the Hoo Peninsula and Dartford, south to Cuxton, Halling and beyond to the Tonbridge postcode areas, and west across the river bridge to Rochester, Chatham, Gillingham and Rainham.

    It is good strategic planning by the Post Office and a useful reminder that Strood is a lot more than just the most western of the five Medway Towns…

    • Paul O'Rourke

      You’re thinking like a councillor again John. We employ others to think of strategy. Try thinking as a member of the public.

  3. Paul O'Rourke

    Ok, thanks.

  4. Mrs. S Black

    What percentage of Recorded Delivery mail is failing to reach its destination from this new centre? We have encountered a major problem about to be investigated, and at this moment in time all fingers are pointing in the direction of this mail centre.

  5. Marie

    My grandparents have a little bungalow that overlooks the river Medway. They have a main road to the front, a noisey railway line to the back, both of which are unpleasant, but they don’t mind because of the lovely view of the river they have. Or should I say “had”. Now all you can see is a giant warehouse, and none of the river. The view they once enjoyed is gone, and they were powerless to stop it. Very sad.

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