I have been deluged by tweets over the past few hours by commuters furious with Southeastern trains for cancelling trains across their network, except HS1, even apparently dumping passengers at stations far from home.
To add insult to injury Southeastern are still forcing people to pay £ supplements to travel on HS1. I am demanding such charges be refunded by Southeastern.
Kent MPs were told by Southeastern at several presentations that they had now put in place proper contingency preparations for snow, and that lessons had been learnt from previous years, yet nothing really seems to have changed.
A blanket cancellation policy for what has initially been far short of blanket snowfall is pathetic.
It is a Friday night, the worst time for many commuters to be let down. Yet Southeastern haven’t even had to deal with train drivers not being able to get in from home, or get trains back in place for a next morning commute.
Where is Charles Horton? Will anyone listen to his explanations?